Monday, December 5, 2011

Ticketmaster to Refund "Processing Fees"

Any concert goers who bought tickets from ticketing giant Ticketmaster can expect some money back following a settlement against the company.  According to Billboard.biz, Ticketmaster will refund customers for the so called dubious "processing fees" they place on every ticket order.


Ticketmaster customers who bought tickets between Oct. 21, 1999 and Oct. 19, 2011 can expect a partial refund of $1.50 per ticket order, on up to 17 ticket orders. The refunds are to be paid in the form of Ticketmaster giftcards.


The lawsuit that was filed against Ticketmaster claimed that the company profited off these fees without indicating they were doing so. This does not mean the end of processing fees by any means. The company is allowed to make a profit off the ticket sales as long as they make this a known fact.

Past Ticketmaster customers won't receive the settlement until after April 2012. This will come as a large expense to the company. If customers redeem less than $11.25 million, the rest will be still donated to charity.

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